Netsuite

How NetSuite Project Management Solution Can Help Your Business

Group discussion in a office

Project management is a complex task with many moving parts. The ingredients for a successful project involve the right mix of resources, people, planning, and data. Pulling all these components together requires reliable reporting, resource tracking and allocation, and complete visibility of finances and project status. NetSuite Project Management is the best tool for the job.

Seller Universe provides expert assistance in implementing NetSuite project management. The upsides of deploying project management are significant. We help teams improve their project management capabilities by consulting, planning, and implementing solutions to suit your people, business processes, and existing software.

What is NetSuite Project Management?

NetSuite Project Management is a flexible Professional Services Automation (PSA) system that supports businesses in managing all aspects of a project. The cloud-based software helps you achieve more accurate, efficient, and profitable projects by offering more control and visibility over resources, budgets, people, and project data.

With powerful automation capabilities, alongside detailed project templates and progress reporting capabilities, Project Management offers you unrivaled control over the entire project. Additionally, the all-in-one solution means you don't need to employ and switch between multiple systems. Instead, data is centralized, meaning real-time visibility for project managers and other stakeholders.

The software can also seamlessly integrate with other NetSuite solutions or third-party software, allowing teams to build upon and improve their workflows.

How NetSuite Project Management Can Help You Deliver Profitable Projects

While sound judgment, sufficient resources, and skilled support teams are the cornerstones of excellent project management, you also need first-rate project management software to pull all the right components together.

Let's explore the features, benefits, and typical use cases of the NetSuite Project Management solution.

NetSuite Project Management Features

NetSuite Project Management is packed with impressive features that facilitate successful projects.

Quick Project setup

NetSuite Project Management features excellent project templates to help you quickly create and launch projects. Automated job creation saves your staff time they can spend on other tasks or on projects.

Additionally, you can bulk-create projects and set up your template criteria to automate which project managers are assigned to each project.

Project dashboard

Project 360 Dashboard is a helpful tool for tracking project progress and status. Each project manager can gain complete visibility across the entire project to monitor project resources, profitability, costs, budgets, and more.

Project dashboards contain Gantt charts, KPIs, and lots of granular data for specific projects. Robust, reliable data means project managers are up-to-date and informed, meaning they can track progress, make data-driven decisions, or intervene when necessary.

Project Center

Project Center offers managers an up-to-date view of the entire project. With solid performance data summarized in a highly visible format, stakeholders can enter transactions or other financial data relating to project tasks and jobs.

Project CRM

Project CRM brings all the benefits of a customer relationship management tool to specific projects. By centralizing customer data, teams can improve resource tracking and collaboration, giving their staff up-to-the-minute data and records, leading to more satisfied clients.

Additionally, CRM helps organize calls, meetings, and events related to specific project tasks.

Project budgeting

Powerful revenue and cost budget functions help businesses forecast transactions. Teams can easily manage each project's costs and make necessary adjustments and amendments to ensure on-budget delivery.

NetSuite Project Management Benefits

While NetSuite's Project Management tools are aimed at project management professionals, they can be used by various teams with diverse goals thanks to rich customization options.

Here are a few of the reasons why NetSuite project management can help you achieve your project plans quicker, better, and with more control.

Mitigate project risk

NetSuite project management allows teams to compile highly detailed project records. Collecting comprehensive data means you can track procedures and resolutions and ensure roadblocks are removed.

Access from everywhere

The NetSuite project management module is cloud-based. That means authorized stakeholders can access, review, and update project status anywhere. Additionally, the NetSuite mobile app connects your project management tools with internet devices, allowing for more accurate and reliable expense and timesheet data.

Boost productivity

NetSuite's collaboration tools allow stakeholders to communicate and collaborate with ease. Project details, changes, and status can be adjusted in real-time, driving enhanced productivity.

Increase project profitability

When management can review project profitability based on reliable numbers, they can make better decisions that boost the bottom line. Centralized tools mean your leaders can monitor financial performance and ensure they have the best real-time data from start to finish.

Key Modules In The Project Management Software

NetSuite Project Management is a collection of modules that can help you manage resources, staff, and budgets. Here is a quick breakdown of each

Project management: The Project Management module integrates with NetSuite Financials, helping you:

  • Track expenses
  • Generate invoices
  • Manage revenue recognitions
  • Compute unbilled balances
  • and more.

You can run and track several different types of projects at the same time through the Project Dashboard.

Resource Management: This module helps you track your resources, ensuring you know what is available at all times. Additionally, you can set and track KPIs and perform project tasks like:

  • Resource requests
  • Automate resource allocation
  • Perform resource searches by specific criteria

Project accounting: NetSuite PSA allows you to integrate financial data with project activities, ensuring accurate financial reporting and billing. Some key features include:

  • Profitability summaries and reports
  • Automated invoicing
  • Revenue recognition

Timesheet Management: Project Management's Timesheet Management module helps track and approve work hours. Managers and employees can access the module remotely and submit weekly timesheets or whatever cadence is appropriate. Some helpful features include:

  • Project & employee time approval
  • Bulk time tracking
  • Multiple project time tracking
  • Customize time entry

Expense Management: The Expense Management tool is highly customizable. NetSuite users can tailor the module to meet their workflows, approval processes, or the requirements of a specific project. You can integrate it with Project Management and Project Accounting modules to centralize information, track KPIs, and enhance reporting.

Some of the excellent features this module provides are:

  • Expense tracking
  • Business rule customization
  • Overdue alerts
  • Consolidated expense reports
  • Mobile expense reports
  • Advanced workflows and approvals

Analytics: Project Management contains powerful reporting and analytics tools. These features simplify tracking project status and performance. Moreover, they enable managers to share information on budgets, profit margins, and KPIs, allowing stakeholders to gain complete visibility.

Some of the most valuable features include the following:

  • Granular, interactive reports
  • Customized dashboards
  • Collaborative reporting
  • Alerts and notifications

What Teams Need NetSuite Project Management?

Leaders and project managers are among the biggest beneficiaries of the NetSuite Project Management module. However, other stakeholders, like staff and clients, can also benefit from tools that ensure successful project management.

If your organization runs projects of any kind, you'll know the complexities involved in delivering your best work on time and on budget.

Here are some of the most common challenges that project managers and organizations face that you can solve by deploying NetSuite Project Management.

Limited project status visibility

Without up-to-date project status data, management can't run jobs or manage and allocate resources efficiently. Project dashboards provide access to essential KPIs and customer data alongside Gantt charts, reports, and more.

Manual project setup

Manual project setup is inefficient. Project templates, automated job creation, and native integrations can help you get your projects up and running quickly.

Inefficient tracking

Real-time resource tracking is a crucial component of a well-run project. NetSuite project management helps you organize calls, events, tasks, and activities for your project. Everything is done through one centralized solution, allowing you to track resources easily.

Unreliable project budgeting

Too many projects fail due to unreliable project budgets. NetSuite can automate job creation, centralize profit and loss (P&L) records, and keep your business up to date on each project. With better project information, NetSuite's sophisticated modeling prevents inaccurate budgets from affecting your profit margins.

Inconsistent resource allocation

NetSuite Project Management offers the tools you need to track the time and expenses of each project. Accurate resource allocation eliminates extra work and ensures you can bill for the actual hours your employees work.

Final Thoughts

Seller Universe is well versed in product management. We've managed our fair share over the years by helping businesses like yours design, implement, and deploy NetSuite instances. We understand that a successful project begins with assigning the right people, which is why we allocate sector experts to help you get the most from your NetSuite investment.

Get in touch today if you'd like to explore how Seller Universe can help you unleash the power of Project Management software. Better planning, budgets, reporting, billing, and happier clients are just a call away.

Frequently Asked Questions

No FAQs Yet

Latest Articles

NetSuite ACS vs Partner Support: Which One is the Best for You?

NetSuite ACS vs Partner Support: Which One is the Best for You?Getting the proper NetSuite support can make or break your implementation and ongoing success with the platform. But how do you know which support option best fits NetSuite ACS and NetSuite partners? This blog post breaks down the key differences between NetSuite’s Advanced Customer Support (ACS) and NetSuite partner support to help you make the choice that aligns with your business needs.Is your NetSuite implementation being held back by subpar support? Don’t leave your success to chance—understand the differences between NetSuite ACS and partner support to get your business's expertise.This blog post compares NetSuite ACS and partner support to help you determine the right support approach for your organization. We’ll explore the pros and cons of each option, from availability and response times to advanced expertise and cost considerations.‍What is NetSuite Support?NetSuite support assists with the range of ERP and omnichannel commerce capabilities within the NetSuite platform. This includes troubleshooting issues and answering usage questions on:‍NetSuite Financial ManagementNetSuite Order and Billing ManagementNetSuite Inventory and FulfillmentNetSuite CRM and MarketingNetSuite SuiteCommerce SitesNetSuite Reporting and DashboardsNetSuite Workflow AutomationNetSuite Customizations and Integrations‍Reliable support coverage for all NetSuite components is crucial for businesses to keep their systems stable, meet compliance needs, scale growth, and continuously optimize their platform utilization.NetSuite Advanced Customer Support (ACS)‍NetSuite ACS enables self-service access to the company's knowledge base with operational best practice content for finance, orders, inventory, and other areas. Users can also submit tickets for technical issues across modules like financial reporting, order workflows, and custom scripts.‍Dedicated account managers provide guidance on ACS entitlements and bundle purchases. But the support itself is siloed across topic-specific teams versus taking a holistic view of each customer's business priorities.NetSuite Partner Support‍Skilled NetSuite partners have extensive knowledge of the same core areas covered by NetSuite ACS, including:‍Troubleshooting platform errors and bugsAssisting with configuration and customization issuesProviding guidance on standard functionality ‍Additionally, the best NetSuite partners supplement ACS with a wider range of complementary support strengths, such as:‍Faster response times based on focused NetSuite expertiseDirect senior-level support unavailable through standard ACSVertical domain perspective tied to industry best practicesPersonalized account management aligned to business KPIsProactive solution checkups and optimization recommendationsOngoing training aligned to changing user rolesObjective guidance untethered from NetSuite sales ‍Customers benefit from comprehensive support coverage by leveraging both ACS and a partner like Seller Universe. ACS provides the backstop of direct vendor access while partners deliver specialized knowledge and context for greater productivity. The combined approach enables issues to be resolved faster while unlocking more platform value.‍NetSuite ACS: A Complete Overview‍NetSuite Advanced Customer Support (ACS) is the vendor's own technical support offering provided to NetSuite customers. It equips users with guidance and assistance to optimize configuration, utilization, and ongoing enhancement of their NetSuite ERP platform.‍Key features and services of ACS include:‍24/7 phone and email access to NetSuite support techniciansGuaranteed initial response times based on case severity Designated account managers for support planning and entitlementsDifferent support tiers aligned to customer needs‍Levels of ACS Support‍NetSuite ACS provides varied support levels to match unique customer requirements:‍Advise: Entry-level support ideal for new customers covers basic troubleshooting and product guidance to ensure a solid onboarding foundation.Monitor: Hands-on support with a designated functional consultant who monitors milestones are met across key workflows and processes. Optimize: For customers with more complex configurations, Optimize delivers deeper and proactive support for maximum utilization. This adds a Customer Success Manager and performance assessments.Architect: The highest tier designed for global and highly customized deployments. Adds an assigned Technical Account Manager for strategic oversight.‍Benefits of NetSuite ACS‍The main benefits NetSuite customers gain through ACS include:‍Direct access to NetSuite product experts who know the software inside and outProactive monitoring and regular platform checkupsGuidance on new functionality and process optimization‍Limitations of NetSuite ACS ‍Some downsides or constraints of reliance solely on vendor ACS:‍Incremental cost increases based on higher tiers of access and supportImpersonal support issues due to high volume of aggregate customers Locked into an annual contract regardless of actual usage or value gained‍Many customers switch to NetSuite Partners for maximum ROI for their support needs.Overview of Partner SupportNetSuite partners are expert implementation and support firms focused exclusively on the NetSuite platform. They provide a range of specialized services designed to help customers get maximum value from their ERP investment. Partners play an integral role by delivering solutions tailored to each organization's unique industry, business model, and objectives.Types of Services Offered‍NetSuite partners offer various services spanning the customer lifecycle including:‍Deployment - New implementations, data migration, integrationsCustomizations - Enhancements for specialized functionalityManaged Services - Ongoing administration and support packagesOptimization - Improving and evolving usage over timeSupport - User training to troubleshooting and upgrade guidanceBenefits of NetSuite Partner Support‍Partnering with a skilled NetSuite service provider yields many benefits:‍Customized Support: Partners provide individualized guidance based on deep understanding of customer goals and contexts. This enables more impactful solutions.Flexibility: Leading partners offer flexible and modular services. Customers can mix and match offerings to meet budget and requirements.Dedicated Attention: Partners provide senior-level, high-touch engagement and accountability across a customer's journey.Types of Support Plans‍NetSuite partners mostly offer two types of support plans:Ad-Hoc PlansFor more transactional or tactical needs, NetSuite partners offer flexible Ad-Hoc support plans. Under this model, customers pay per incident or project for needs as they arise. If an organization only has periodic platform issues or minor enhancements, paying only for specific partner engagements is often the right fit both functionally and economically. The Ad-Hoc approach provides nimble support refinements without unnecessary managed services overhead.Full Managed ServicesFor companies that rely heavily on NetSuite to run business operations, Full Managed Services delivers reliable support coverage on an ongoing basis. This proactive model includes regularly scheduled platform reviews, a technical account manager, and continual optimization to improve business process maturity over time. Instead of reactive troubleshooting, managed services provide end-to-end lifecycle enablement so technology fully aligns to ever-evolving functional requirements. The highest-performing partners offer Managed Services bundled to meet budget thresholds based on company revenue or headcount.‍Comparing ACS vs Partner SupportService Flexibility‍ACS offers tiered support packages but limited ability to customize service levels. Partners provide more tailored and modular options spanning ad-hoc firefighting to optimized managed services. This empowers a better fit to needs and budget. Customization and Personalization‍While ACS furnishes access to technical experts who understand NetSuite intrinsically, the vendor relationship limits customized enhancements aligned to strategic business goals. Specialized partners both conceptualize and deliver personalized solutions factoring industry contexts. Cost Efficiency‍ACS packages risk overspending without full utilization, as high-touch options have high labor costs. Partners enable pay-as-you-go flexibility or bundled managed services, driving higher ROI. The long-term TCO with partners can be lowered by distributing costs against value and outcomes vs. fixed ACS subscription fees.Response Time and Availability‍With massive customer volumes, ACS struggles to match partners’ rapid response times aligned to individual user priorities. Partners average 2-hour SLAs for P1 issues, while ACS urgent response is 8 hours. Users praise partners for 24/7 access and hyper-care during deployments.Strategic Guidance and Expertise‍While ACS resolves tactical issues, partners excel at strategic visioning and capability enhancements per business objectives. ACS acts as a platform mechanic, while partners serve as virtual CIOs. ‍‍Why is Seller Universe the Best NetSuite Support Partner?Comprehensive Solution BreadthSeller Universe provides an unrivaled breadth of solutions spanning financials, integration, automation, analytics, and custom application development. This enables a tailored fit to address diverse pain points out-of-the-box.Global and Local ExperienceWith skilled resources across North America and APAC, Seller Universe delivers in-region support backed by an intimate knowledge of local regulations, languages, and business norms. Our teams blend deep NetSuite expertise with on-the-ground insights.Industry and Process SpecializationSeller Universe offers pre-configured solutions fine-tuned for manufacturing, eCommerce, logistics, demand planning, AP automation, and more. With 300+ projects delivered, we furnish proven, repeatable models aligned to how you operate.Technology Depth and Platform ExpertiseWith 350+ NetSuite certifications and direct participation in NetSuite's product council, our consultants offer an unparalleled technical command of the platform's multidimensional capabilities. We match this with pragmatic implementation experience.Commitment to Continuous InnovationSeller Universe builds on NetSuite's core functionality through 250+ custom SuiteApps, integrations with leading complementary solutions, and our AutomationDrive RPA practice. We commit to continuously expanding what's possible, year after year.Final ThoughtsIn conclusion, NetSuite customers have options for supplementing the vendor’s Advanced Customer Support (ACS) offerings. However, realizing maximum value requires a partner that goes beyond basic break/fix services. The ideal support partner is a strategic advisor guiding customers through the ongoing enhancement of their ERP investment. This drives innovation aligned to business goals versus just maintaining the status quo.‍Of all specialized NetSuite partners, Seller Universe stands out as the clear market leader. By combining technical prowess with pragmatic implementation experience across hundreds of deployments, Seller Universe delivers unmatched ROI. We offer more than software support – We provide customers with a trustworthy, forward-thinking partner ready to evolve systems as needs grow and change.‍