NetSuite Customization Guide for Businesses

Working individual by customizing and designing their NetSuite systems.

What is NetSuite Customization?

Customization in Oracle NetSuite allows e-commerce business users and managers to configure and customize NetSuite without hiring an IT. They can make NetSuite implementations, integrations, and customizations in Oracle NetSuite. They can achieve this by upgrading the suite in a no-code manner to fit the demands of each firm. Platform customization tools provide non-technical users the freedom to expand NetSuite without limits. ERPs and other line-of-business applications are complex pieces of software that provide a wide range of features. However, it is difficult to design an all-purpose product and can meet all of a company's needs. As a result, large programs have customization tools that allow users to create their own modules. They can also change existing modules to meet their own operating requirements. In this article, we will discuss what Customization in NetSuite is all about. It also includes NetSuite Customization Guide and NetSuite Customization questions.

There are many ways to create a NetSuite Customization. From as simple as hiding a field from a form to as complex as modifying the behavior of transactions. It can be as simple as changing the label of a field or as complex as designing a whole new module.

A group of professionals typically oversees the majority of customization that happens during its installation. It is difficult if you need major adjustments after the implementation time and support package have expired.

NetSuite Customization Definition

Oracle NetSuite is the most popular ERP software on the market. The firm provides a number of software solutions to assist firms to manage their data and essential activities. It allows for customization, allowing organizations to get the most out of their software. NetSuite's custom solutions cater to each and every business requirement.

NetSuite SuiteCloud Platform customization capabilities allow business users and managers to configure and customize NetSuite without involving IT. By upgrading the suite in a visual, no-code manner to fit the specific demands of each firm. Platform customization tools provide non-technical users the freedom to essentially expand NetSuite without boundaries.

NetSuite Customization Guide

1. During the implementation process, you must begin personalizing your system.

The implementation phase is the ideal time to complete all or most of your changes and integrations. While everyone is still getting used to the new system, plan out and implement custom objects, processes, scripts, integrations, and functionality.

At the very least, this NetSuite Customization guide will assist you in three areas:

  • You will not confuse your employees with a seemingly endless chain of new routines to learn during your customization in NetSuite. They can avoid this if they learn all of the new and unique procedures at the same time.
  • Untested modifications will not destroy actual data since you can import real data when the custom feature is functioning.
  • After customization in NetSuite go-live, debugging and testing may slow down or hinder employees from doing their regular activities.

2. Purchase a Sandbox when you plan your customization in Oracle NetSuite

Having test environments for the apps you're working on is excellent. As a result, if you want to customize NetSuite, we strongly advise you to obtain NetSuite Sandbox. A sandbox is a virtualized version of your present NetSuite setup that includes all of your data. You can use this for anything, including testing new apps and integrations.

There are a variety of reasons to use a Sandbox, but one of the most popular is the opportunity to test before going live. This enables them to catch little bugs before they turn into big ones. By averting mishaps, sandboxes may quickly pay for themselves.

3. Maintain accurate records during the process of your customization in NetSuite.

Enterprise software modification requires the use of documentation. Your team must discuss end-user, as well as how the developers aim to achieve those goals, in good documentation. This will allow future developers and end-users to retrace the logic and reasoning behind the customizations. It will help them assess and enhance them as time passes.

You may also wind up with a lot of customization projects from other developers as time goes on. Documentation can assist you in keeping track of these adjustments and bringing new developers up to speed more quickly. As a result, we highly advise NetSuite customers to obtain detailed documentation for all of their customized initiatives.

Technical Requirements Document

The first document NetSuite users should request when customizing their corporate software is a "Technical Requirements Document" (TRD). The TRD is a contract between users and developers that specifies the created functionality. It also contains what it is meant to achieve in great detail. This document will identify and correct communication issues between users and developers, as well as give a road map to success for all sides.

In the TRD, be sure to mention "Test Cases." The test cases represent the finish line on the success road map. Test cases represent the functionality or use-cases that the modifications are designed to achieve.

Test cases should mimic the precise conditions under which the modification is anticipated to succeed in a production run. Devs can bring in end-users for final inspection and approval once they completed all of the test cases.

Descriptions and Help Fields in NetSuite

The description fields and help boxes that NetSuite supplies are a simple approach to assist end-users. They can understand what is going on with a customized project. Description fields are included with custom records, fields, and scripts. Developers should make use of this to quickly respond to end-user inquiries regarding new features.

Comments/Syntax at the Code Level

The code itself adds another layer of documentation. Comments can be added to the code directly. These comments should assist future developers and administrators understand how to utilize and assess the code by providing context.

There's also a point to be made about the way the code is written. Future developers may find it more difficult to grasp sloppy or hurriedly produced code. Ascertain that the developers you deal with take the effort to produce code that can be easily comprehended during subsequent scrutiny.

Benefits of Customization in Oracle NetSuite

Businesses have distinct operational procedures, necessitating customized software. NetSuite enables businesses to personalize their software and apps. Businesses may use this capability to add critical features to satisfy their needs and improve overall performance. This can help and enhance overall business performance.

Some of the most frequent customization in Oracle NetSuite choices:

  • Building new functions
  • Connecting NetSuite to third-party apps
  • Customizing dashboards
  • Modifying software functions and dashboards


SuiteScript is a JavaScript-based platform that allows for complete customization and automation of business operations. Customized apps enable firms to add new features, customize workflows, and increase software efficiency.


Businesses can use this option to connect to a variety of legacy systems and third-party vertical apps. Additional features, such as NetSuite reporting, can be included in these apps.


It's another tool that allows firms to customize and adjust NetSuite using simple functionality. Some of them can enhance NetSuite reporting and make the NetSuite setting process more efficient.

NetSuite also assists firms in the development of high-quality websites. A company may use the NetSuite Site Builder to build its website as well as create apps that gather, store, and analyze data.

Businesses may use NetSuite to handle their needs, enhance efficiency, and ensure that their data is correct and up to date.

The biggest advantage of customizing NetSuite is that it provides your whole team with software that is tailored to your company's specific needs. Because every organization has its own unique requirements, customization will assist them in managing data. It will also help them with completing activities that are most suitable for their everyday operations.

Customized Operation Processes

Another advantage of NetSuite is that it allows firms to customize normal operational operations more simply. The program enables businesses to manage their activities and projects in accordance with industry best practices.

Personalized Data

Businesses may also customize corporate roles with NetSuite. Businesses may customize the program to make it easier for certain employees to handle their tasks. Software modification, for example, can assist an accountant in recording financial data that is appropriate to their need.

NetSuite products are designed to help businesses become more productive. By focusing on specific aims, custom solutions improve software benefits even more. NetSuite enables firms to conduct their operations more efficiently. Companies can enhance data management systems, streamline workflows, boost productivity, and customize software features to match their individual needs using a range of technologies.

NetSuite Customization Questions

1. What kind of database is NetSuite?

NetSuite is a relational database management system. Despite the fact that it was built on Oracle's database, it has solely used the database for physical storage.

2. What is NetSuite ERP, and how does it work?

NetSuite ERP enables you to access real-time data from any location. It's a complete solution with powerful features, business intelligence, scalability, and an easy-to-use interface.

Core financial and accounting functionality is presented by NetSuite ERP software. Here are some examples of cloud ERP modules available:

  • Financials and accounting
  • Customer relationship management (CRM)
  • Human capital management (HCM)
  • Inventory management
  • Supply chain management
  • Order management
  • Procurement
  • Project management

3. What are the features of NetSuite?

NetSuite has a lot of features integrated within it. Here are some of the most important elements for you to consider:

  • Order-to-Cash - It efficiently handles NetSuite's full order processing.
  • Audit Trail Visibility - This feature improves accountability by keeping track of the system's actions.
  • NetSuite Procure-to-Pay - It is a critical component that helps to manage the complete business process. This is achieved with a suite of global activities in the cloud to increase efficiency.
  • Tax Management - In a worldwide setting, it enables tax transparency, automation, and management.
  • Flexible Depreciation Management - NetSuite's fixed asset management tool lets you depreciate and withdraw assets according to user preferences.
  • Workflow Management - NetSuite's workflow management system makes it easy to coordinate any business process.
  • Fixed Asset Roll forward - This feature of NetSuite predicts potential depreciation.
  • Integrated Financial Reporting - This function aids in the preparation of financial statements for reporting purposes.

4. What is a NetSuite module?

A module in NetSuite is software that assists organizations with functions not covered by their core software. It enables your company to improve operational efficiency and increase team productivity. Clients may effortlessly automate and communicate with numerous departments under one straightforward system because of its advantages.

The following are some of the advantages of NetSuite modules:

  • Errors are reduced
  • Enhances efficiency
  • Information that is centralized

5. What is the Lead Generation Process, and how does it work?

The lead generation process begins after the fact, that is, after a product or service has been fully produced and made accessible to customers. A lead generation process is nothing more than a marketing approach. It gives customers products or services to try out. You will then encourage them to sign up for regular use of the product or service that the firm is selling.

The majority of the time, an organization's sales staff is in charge of lead generating. One must ensure that they have a thorough understanding of the product or service they are promoting.

6. What Is the Main Difference Between CRM and ERP?

The primary distinction between CRM and ERP is that CRM works with customer data utilized by sales and customer requirements. ERP, on the other hand, largely deals with financial data. CRM systems cannot contain ERP components, but ERP systems cannot contain CRM components.

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