Bank Reconciliation Differences in NetSuite: Tips to Resolve

NetSuite can help simplify accounting processes

Guide to NetSuite Accounting and how to Solve Bank Reconciliation Difference

Bank reconciliation is known as the process of matching the data in your records for a cash account to the corresponding information on a bank file. The goal of this procedure is to determine the differences between the two and, if necessary, to record adjustments to the financial records. In other words, The reconciliation of bank statement aids in the discovery of discrepancies between the bank and book balances.

When performing a bank account reconciliation, you will often encounter two types of unknown factors between you and the bank. The first factor is a transaction you created that the bank does not know about. The second factor is a transaction your bank recorded that you don't have in your books. The first factor is usually easily solved by accountants, so we will be focusing on the second factor for the time being.

NetSuite can help simplify accounting processes

NetSuite can help simplify accounting processes

How ERPs can Help you

Now, any self-respecting entrepreneur would want the most efficient and precise method to do bank reconciliation. After all, financial statements are essential in daily operations, and even the smallest discrepancy can have a massive effect. 

To that end, it is recommended to get yourself a reliable ERP software for your accounting and finances. Through data integration, Enterprise Resource Planning solutions assist businesses in streamlining their accounting demands. It gives you a clearer picture of all aspects of your business, allowing you to make faster and more accurate decisions that affect your company's operations.

The ERP software allows you to use it as a financial management process. It helps with financial tasks like client payment plans, credit management, and revenue tracking.

Because it has a high level of monitoring capabilities and is an automated process, it's simple to manage billing, revenue, and payments. Even better, you can use an ERP software to measure profits produced by the firm, invoicing, cost analysis, and budgeting.

Fortunately, NetSuite allows you to import financial statements for matching. But how does it work?

Why NetSuite?

Positive businesswoman doing paperwork in office

First off, let's establish the pros of NetSuite and why you should absolutely use it for your financial processes. The NetSuite Accounting system is a basic module that is included with the NetSuite ERP and addresses all of your common accounting needs, including reporting, finance, and ledger updates.

This method records all General Ledger arrangements necessary to build a financial strategy to provide strategic guidance that complies with current tax regulations.

The general accounting feature will assist your business in maintaining profitability while adjusting to industry developments. You may get accurate financial statements for any sales arrangements with the revenue recognition management tool.

Standard reports can be used to learn more about your company's classification, or a customized report can be used to learn more about your transaction data.

For your accountant function, you can create personalized dashboards. You can add financial report shortcuts and the most popular KPIs that your organization may need. When you initially log in, all of this may be shown on the first page.

Importation of Bank Statement

Man in Black Suit Working

NetSuite's online banking data import and online banking statement functionalities are intended to speed up the bank reconciliation procedure. The user will first import the desired banking or credit card transaction information at a high level from an existing bank account.

Using various matching criteria, NetSuite will attempt to make transaction matches from the imported bank statement to contracts and agreements already entered in NetSuite.

This import does not initiate transactions in NetSuite; rather, it gives information on which deals have been submitted to the bank or credit card account.

Bank Reconciliation Through NetSuite

You may reconcile bank statements in your NetSuite account in a couple of ways: manually marking off all the debits and credits, or by importing your online bank account register. Importing your bank statements wasn't always simple in the past.

One of the new features in recent updates is the Bank Feeds Suite App. This new feature simplifies the import process by allowing you to import deals and outstanding amounts directly from the bank without manual intervention.

Person Using a Calculator

When bank data is imported into NetSuite, the Intelligent Transaction Matching functionality uses reconciliation rules to match imported lines to agreements through an automatic process.

The use of spreadsheets or third-party applications is not required if you want to manually match exceptions and reconcile transactions.

If importing account statements is difficult or impossible, you can mark related account deals as cleared in NetSuite without importing the corresponding bank lines.

Submit the client deal when you've finished manually matching them or marked them as cleared. Review the submitted agreements on the Reconcile Account Statement page, then include or omit transactions from the reconciliation before reconciling the statement.

Go to Accounting Preferences and click the Show All Transaction Types In Reconciliation box to reconcile bespoke transactions.

After you've imported the data into NetSuite, go to the Match Bank Data page to match, evaluate, or exclude transactions. This page displays side-by-side lists of imported data and NetSuite transactions.

Next, submit your matches so that they are cleared in the system, then examine and reconcile the statement on the Reconcile Account Statement page. You can do this step through manual matching.

What's Next After Reconciling?

After you've finished importing your statements into NetSuite, you can view your reconciliation summary report. The Reconciliation Summary report summarizes your bank account reconciliation and offers balances for each item. However, it is not limited to reconciled and unreconciled items. You can also get a report for:

  • Outstanding amounts for transactions with no prior reconciliation history
  • Totals of your cleared and outstanding transactions during the time period
  • Difference between all reconciled balances and the unreconciled balance
  • Previous bank balances
  • Ending bank balance
  • Current reconciled balance
  • Reconciled balance as of a specific date

It is worth noting that only after you've reconciled the bank account in NetSuite using either the redesigned or classic reconciliation pages can you see the reconciliation summary report.

Transactions cleared on a register but not reconciled display under the appropriate heading on Reconciliation Summary reports.

Because you cannot recapture the same information, it is highly recommended that you print your Reconciliation report before reconciling another account.

What are the Challenges?

Man With Hand on Temple Looking at Laptop

Like any other ERP system out there, NetSuite comes with its fair share of challenges. There is definitely a learning curve involved in using NetSuite for your bank reconciliation. Discrepancies or differences in data can arise at times.

This issue could arise from improper input of transactions in your statements or an error from the bank. Either way, once you see the summary report, you should be able to spot a bank reconciliation difference if you check. Below is a simple guide on how to deal with NetSuite bank reconciliation differences:

NetSuite Bank Reconciliation Difference

Before you can start solving the problem, you must first find the source of the problem. There are ways to fix erroneous transactions upfront. You can review the report for anything that stands out such as outstanding checks, missed transactions, or any related factors.

But if the problem persists, review the bank reconciliations for the previous quarters to see if the issue was resolved in a previous period. If this is the case, look back in time to find the difference.

If you notice an incorrect balance in your bank reconciliation report, you can go to "General Ledger Register" and find the transactions causing the difference, so you can address them. 

Isolate and remedy the transaction

Afterward, you'll have to go to the oldest record you have of bank reconciliations that have the transaction in question within it. You could then correct the transaction record to what it should be. Continue doing so for every reconcile account statement pages from that point until you get to the latest known record. 

Finally, you should be able to reconcile the general ledger account balance with the balance of the bank reconciliation report at the conclusion.

Avoiding Problems

Man in Black Suit Working

In general, we advise keeping your books neat from the beginning to help prevent problems from developing. When you get down to work, it's always more frugal to take precautions to prevent problems rather than investing time and resources trying to confirm transaction matches that don't add up. If the problem seems beyond your capabilities, don't hesitate to get NetSuite support. There will be appropriate experts who can help you with reconciliation in NetSuite. For more banking related concerns, it would be suitable to approach your bank for problems involving accounts, transaction matches, bank data and reconcile concerns.

Conclusion

NetSuite is an ever-evolving program that aims to make your business processes smoother and simpler. The above method for solving NetSuite bank reconciliation differences is one way to manually solve the issue. In the future, NetSuite could evolve to eventually automate this process as well. 

Thousands of businesses rely on NetSuite ERP for accounting functions like auditable and simplified revenue management, spending management, and financial close. They also have real-time access to important information about their financial performance. This platform enhances your software infrastructure's capabilities by integrating with NetSuite's e-commerce, CRM, inventory, and order management technologies.

Unlike previous accounting software, NetSuite ERP accounting software has Business Intelligence functions that assist in forecasting and analyzing sales and growth. You may also determine the best-selling products to customize your marketing for a higher return on investment.

NetSuite ERP accounting software continually stays ahead of the competition with the latest features and improvements to give the greatest performance.

Frequently Asked Questions

No FAQs Yet

Latest Articles

NetSuite ACS vs Partner Support: Which One is the Best for You?

NetSuite ACS vs Partner Support: Which One is the Best for You?Getting the proper NetSuite support can make or break your implementation and ongoing success with the platform. But how do you know which support option best fits NetSuite ACS and NetSuite partners? This blog post breaks down the key differences between NetSuite’s Advanced Customer Support (ACS) and NetSuite partner support to help you make the choice that aligns with your business needs.Is your NetSuite implementation being held back by subpar support? Don’t leave your success to chance—understand the differences between NetSuite ACS and partner support to get your business's expertise.This blog post compares NetSuite ACS and partner support to help you determine the right support approach for your organization. We’ll explore the pros and cons of each option, from availability and response times to advanced expertise and cost considerations.‍What is NetSuite Support?NetSuite support assists with the range of ERP and omnichannel commerce capabilities within the NetSuite platform. This includes troubleshooting issues and answering usage questions on:‍NetSuite Financial ManagementNetSuite Order and Billing ManagementNetSuite Inventory and FulfillmentNetSuite CRM and MarketingNetSuite SuiteCommerce SitesNetSuite Reporting and DashboardsNetSuite Workflow AutomationNetSuite Customizations and Integrations‍Reliable support coverage for all NetSuite components is crucial for businesses to keep their systems stable, meet compliance needs, scale growth, and continuously optimize their platform utilization.NetSuite Advanced Customer Support (ACS)‍NetSuite ACS enables self-service access to the company's knowledge base with operational best practice content for finance, orders, inventory, and other areas. Users can also submit tickets for technical issues across modules like financial reporting, order workflows, and custom scripts.‍Dedicated account managers provide guidance on ACS entitlements and bundle purchases. But the support itself is siloed across topic-specific teams versus taking a holistic view of each customer's business priorities.NetSuite Partner Support‍Skilled NetSuite partners have extensive knowledge of the same core areas covered by NetSuite ACS, including:‍Troubleshooting platform errors and bugsAssisting with configuration and customization issuesProviding guidance on standard functionality ‍Additionally, the best NetSuite partners supplement ACS with a wider range of complementary support strengths, such as:‍Faster response times based on focused NetSuite expertiseDirect senior-level support unavailable through standard ACSVertical domain perspective tied to industry best practicesPersonalized account management aligned to business KPIsProactive solution checkups and optimization recommendationsOngoing training aligned to changing user rolesObjective guidance untethered from NetSuite sales ‍Customers benefit from comprehensive support coverage by leveraging both ACS and a partner like Seller Universe. ACS provides the backstop of direct vendor access while partners deliver specialized knowledge and context for greater productivity. The combined approach enables issues to be resolved faster while unlocking more platform value.‍NetSuite ACS: A Complete Overview‍NetSuite Advanced Customer Support (ACS) is the vendor's own technical support offering provided to NetSuite customers. It equips users with guidance and assistance to optimize configuration, utilization, and ongoing enhancement of their NetSuite ERP platform.‍Key features and services of ACS include:‍24/7 phone and email access to NetSuite support techniciansGuaranteed initial response times based on case severity Designated account managers for support planning and entitlementsDifferent support tiers aligned to customer needs‍Levels of ACS Support‍NetSuite ACS provides varied support levels to match unique customer requirements:‍Advise: Entry-level support ideal for new customers covers basic troubleshooting and product guidance to ensure a solid onboarding foundation.Monitor: Hands-on support with a designated functional consultant who monitors milestones are met across key workflows and processes. Optimize: For customers with more complex configurations, Optimize delivers deeper and proactive support for maximum utilization. This adds a Customer Success Manager and performance assessments.Architect: The highest tier designed for global and highly customized deployments. Adds an assigned Technical Account Manager for strategic oversight.‍Benefits of NetSuite ACS‍The main benefits NetSuite customers gain through ACS include:‍Direct access to NetSuite product experts who know the software inside and outProactive monitoring and regular platform checkupsGuidance on new functionality and process optimization‍Limitations of NetSuite ACS ‍Some downsides or constraints of reliance solely on vendor ACS:‍Incremental cost increases based on higher tiers of access and supportImpersonal support issues due to high volume of aggregate customers Locked into an annual contract regardless of actual usage or value gained‍Many customers switch to NetSuite Partners for maximum ROI for their support needs.Overview of Partner SupportNetSuite partners are expert implementation and support firms focused exclusively on the NetSuite platform. They provide a range of specialized services designed to help customers get maximum value from their ERP investment. Partners play an integral role by delivering solutions tailored to each organization's unique industry, business model, and objectives.Types of Services Offered‍NetSuite partners offer various services spanning the customer lifecycle including:‍Deployment - New implementations, data migration, integrationsCustomizations - Enhancements for specialized functionalityManaged Services - Ongoing administration and support packagesOptimization - Improving and evolving usage over timeSupport - User training to troubleshooting and upgrade guidanceBenefits of NetSuite Partner Support‍Partnering with a skilled NetSuite service provider yields many benefits:‍Customized Support: Partners provide individualized guidance based on deep understanding of customer goals and contexts. This enables more impactful solutions.Flexibility: Leading partners offer flexible and modular services. Customers can mix and match offerings to meet budget and requirements.Dedicated Attention: Partners provide senior-level, high-touch engagement and accountability across a customer's journey.Types of Support Plans‍NetSuite partners mostly offer two types of support plans:Ad-Hoc PlansFor more transactional or tactical needs, NetSuite partners offer flexible Ad-Hoc support plans. Under this model, customers pay per incident or project for needs as they arise. If an organization only has periodic platform issues or minor enhancements, paying only for specific partner engagements is often the right fit both functionally and economically. The Ad-Hoc approach provides nimble support refinements without unnecessary managed services overhead.Full Managed ServicesFor companies that rely heavily on NetSuite to run business operations, Full Managed Services delivers reliable support coverage on an ongoing basis. This proactive model includes regularly scheduled platform reviews, a technical account manager, and continual optimization to improve business process maturity over time. Instead of reactive troubleshooting, managed services provide end-to-end lifecycle enablement so technology fully aligns to ever-evolving functional requirements. The highest-performing partners offer Managed Services bundled to meet budget thresholds based on company revenue or headcount.‍Comparing ACS vs Partner SupportService Flexibility‍ACS offers tiered support packages but limited ability to customize service levels. Partners provide more tailored and modular options spanning ad-hoc firefighting to optimized managed services. This empowers a better fit to needs and budget. Customization and Personalization‍While ACS furnishes access to technical experts who understand NetSuite intrinsically, the vendor relationship limits customized enhancements aligned to strategic business goals. Specialized partners both conceptualize and deliver personalized solutions factoring industry contexts. Cost Efficiency‍ACS packages risk overspending without full utilization, as high-touch options have high labor costs. Partners enable pay-as-you-go flexibility or bundled managed services, driving higher ROI. The long-term TCO with partners can be lowered by distributing costs against value and outcomes vs. fixed ACS subscription fees.Response Time and Availability‍With massive customer volumes, ACS struggles to match partners’ rapid response times aligned to individual user priorities. Partners average 2-hour SLAs for P1 issues, while ACS urgent response is 8 hours. Users praise partners for 24/7 access and hyper-care during deployments.Strategic Guidance and Expertise‍While ACS resolves tactical issues, partners excel at strategic visioning and capability enhancements per business objectives. ACS acts as a platform mechanic, while partners serve as virtual CIOs. ‍‍Why is Seller Universe the Best NetSuite Support Partner?Comprehensive Solution BreadthSeller Universe provides an unrivaled breadth of solutions spanning financials, integration, automation, analytics, and custom application development. This enables a tailored fit to address diverse pain points out-of-the-box.Global and Local ExperienceWith skilled resources across North America and APAC, Seller Universe delivers in-region support backed by an intimate knowledge of local regulations, languages, and business norms. Our teams blend deep NetSuite expertise with on-the-ground insights.Industry and Process SpecializationSeller Universe offers pre-configured solutions fine-tuned for manufacturing, eCommerce, logistics, demand planning, AP automation, and more. With 300+ projects delivered, we furnish proven, repeatable models aligned to how you operate.Technology Depth and Platform ExpertiseWith 350+ NetSuite certifications and direct participation in NetSuite's product council, our consultants offer an unparalleled technical command of the platform's multidimensional capabilities. We match this with pragmatic implementation experience.Commitment to Continuous InnovationSeller Universe builds on NetSuite's core functionality through 250+ custom SuiteApps, integrations with leading complementary solutions, and our AutomationDrive RPA practice. We commit to continuously expanding what's possible, year after year.Final ThoughtsIn conclusion, NetSuite customers have options for supplementing the vendor’s Advanced Customer Support (ACS) offerings. However, realizing maximum value requires a partner that goes beyond basic break/fix services. The ideal support partner is a strategic advisor guiding customers through the ongoing enhancement of their ERP investment. This drives innovation aligned to business goals versus just maintaining the status quo.‍Of all specialized NetSuite partners, Seller Universe stands out as the clear market leader. By combining technical prowess with pragmatic implementation experience across hundreds of deployments, Seller Universe delivers unmatched ROI. We offer more than software support – We provide customers with a trustworthy, forward-thinking partner ready to evolve systems as needs grow and change.‍